EPF submission and payment can be made either via e-Caruman or online banking. For payment via e-Caruman, you are required to have an account with KWSP i-Akaun. Meanwhile for online banking, you will need to upload the EPF payment bank file via your bank portal. For PayrollPanda users, files for both EPF submission methods can be obtained upon payroll submission.
How to submit/pay EPF via e-Caruman
1. Log in to KWSP i-Akaun to submit all employee contribution details online. On the left side select “Contribution Payment”, and then “Submit Contributions”.
2. You will need to select the correct contribution month. IMPORTANT: Please note that the contribution month is always one month AHEAD of the salary month, eg: if you ran payroll for the month of May 2020, then the contribution month will be June 2020.
3. Then select “Upload file (TXT/CSV)” and upload the EPF .csv file to the system.
4. Once the file is uploaded click “Upload”, and then “Next”.
5. The list of employees with their respective contributions will appear, scroll down to the bottom of the page click “I confirm that:” and then “Next”.
6. As the final step, you will need to select a payment method:
You can opt to pay directly via the bank website (currently only available for Maybank customers)
You can make payment via FPX (non-approval flow).
You can make payment via direct debit (only for employers who have registered DDA).
You can make payment at EPF/Bank counters.
How to submit/pay EPF via online banking
For EPF contribution submission and payment via online banking, you can submit the EPF payment bank file generated by PayrollPanda through your respective bank portal. The bank file contains the contribution details for each employee and separate submission via i-Akaun is therefore not required. At the moment bank files are only generated for the banks that are integrated with PayrollPanda which are Maybank, CIMB Bank, RHB Bank, Hong Leong Bank, Public Bank, OCB Bank, Alliance Bank and AmBank.
Please note that different banks have different types of files that can be uploaded in the bank portal. You may refer to the articles below to know more about how to make EPF payment for each bank.
Payments Subject to EPF Contribution In general, all monetary payments that are meant to be…
FAQs
Some frequently asked questions...
EPF submissions and payments can be made through either e-Caruman or online banking.
To use e-Caruman, an account with KWSP i-Akaun is required. For online banking, the EPF payment bank file needs to be uploaded through the bank portal.
PayrollPanda users can obtain files for both submission methods upon payroll submission.
For EPF payment via e-Caruman, employers can choose to pay directly via the bank website (Maybank), use FPX (non-approval flow), opt for direct debit (for registered DDA employers), or make payment at EPF/Bank counters.
For online banking, employers can submit the EPF bank file generated by PayrollPanda through their bank portal. This file includes the contribution details for each employee, so that no separate submission is required through i-Akaun.
PayrollPanda currently generates statutory files for the following banks: Maybank, CIMB Bank, RHB Bank, Hong Leong Bank, Public Bank, OCB Bank, Alliance Bank, UOB Bank, HSBC Bank, JP Morgan and AmBank. PayrollPanda follows the different files specifications for each bank.
The banks integrated with PayrollPanda for EPF payment purposes are Maybank, CIMB Bank, RHB Bank, Hong Leong Bank, Public Bank, OCBC Bank, Alliance Bank, UOB Bank, HSBC Bank, JP Morgan and AmBank.
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